By using Mobile App (People having smart phones) |
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By using Web-Access (People having no smart phones) | Web.citizenportal.gov.pk |
By Participation in Khuli Kachehris | Overseas Pakistanis can participate in e-Kachehris which are being scheduled as per SOPs on Facebook, Radio or TV by 24 Federal Organizations (List attached). |
Manual Complaint lodging facility | Overseas Pakistanis who are either illiterate or physically challenged, or aged or women/widows can lodge their written complaints as per SOPs through PCP-Dashboards. In this regard, all dashboards of MOFA and its Foreign Mission are authorized to do so. |
Help-line for Guidance | 051-9000111 |