NADRA NOTICE

It is for information of Pakistani community living abroad that NADRA has a fully operational online web portal (http://id.nadra.gov.pk) through which identity documents can be processed. Community members are advised to use only the above-mentioned link for processing of their Identity Cards. In case a problem is being faced while processing documents, NADRA representative may be approached/ contacted in the following way:

• Through 24/7 online/web chat service which is for guidance/facilitation of online applicants at the URL (https://www.messenger.com/t/nadrapakidentity).
• Approaching through Twitter Account (Twitter handler:@NadraPak).
• Contact Director Pak ID directly Via Skype ID pakidentity@outlook.com on every Thursday from 1500 hrs to 1600 hrs PST, Karachi.

For feedback and complaints the following options may be used:

• Complaint Management System (CMS) which is an online facility for lodging of complaints at the URL (http://www.nadra.gov.pk/complaint/)
• Applicants can submit their feedback regarding NADRA online services at the URL (https://id.nadra.gov.pk/feedback/).