Public awareness regarding use of Pakistan Citizen’s Portal (PCP)
Overseas Pakistanis can raise their issues on the Pakistan Citizen’s Portal (PCP) by using the following options:-
| By using Mobile App (People having smart phones) | Android Link:
https://plaly.google.com/store/apps/details?id=com.povpk.citizensportal
IOS Link: https://apps.apple.com/pk/app/pakistan-citizens-portal/id1439885831
|
| By using Web-Access (People having no smart phones) | Web.citizenportal.gov.pk
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| By Participation in Khuli Kachehris | Overseas Pakistanis can participate in e-Kachehris which are being scheduled as per SOPs on Facebook, Radio or TV by 24 Federal Organizations (List attached). |
| Manual Complaint lodging facility | Overseas Pakistanis who are either illiterate or physically challenged, or aged or women/widows can lodge their written complaints as per SOPs through PCP-Dashboards. In this regard, all dashboards of MOFA and its Foreign Mission are authorized to do so. |
| Help-line for Guidance | 051-9000111 |
Last modified: October 2, 2020
