The Pension Facilitation Cell was established in 2011 under the supervision of Director (Personnel-I) for the facilitation of the retiring officers of this Ministry. The main objective of this cell is to guide the pensioners, complete/fill all the relevant documents and to forward the pension cases to AGPR through Chief Accounts Office.

Similar Grievance Cell For Pensioners has also been established in Federal Ombudsman Secretariat under the Chairman Grievance commissioner

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