Processing of Pak ID Online Application through NADRA Official Website NADRA has deployed an online system (https://id.nadra.gov.pk) for the facilitation of Overseas Pakistanis who can process their ID cards from their homes at their convenience. A 24/7 online/web chat service (https://www.messenger.com/t/nadrapakidentity) has also been launched to guide/facilitate the Pakistani expatriates in processing their online applications. Any applicant who have any complaints or require information pertaining to online ID card services can talk to the Director Pak ID directly via Skype ID pakidentity@outlook.com every Tuesday from 1500 hrs to 1600 hrs PST. Complaints can also be launched at: https://www.nadra.gov.pk/complaint/. Applicants can submit their feedback regarding NADRA online services at: https://id.nadra.gov.pk/feedback/