Offer Sympathy if there is mention of difficult situation in South Africa. People are likely to respond well to warmth and deeply appreciate the gesture.
Expect South Africa to be hospitable and make an effort to respond to and return their warmth.
Show respect and interest in what people have to say whenever they are talking. If a South African may quickly disregard you as person if they feel you are not listening to them.
Communicate face-to-face when possible.
South Africans like to be greeted before start of conversation.
Don’ts
Do not openly criticize the South African country, its politics or point blame.
Be aware that politics, racism, the Aparth eid, violence and inequality are sensitive issues in South Africa.